Publications

Sarrico, Cláudia. “Polqual €“ Measuring Service Quality In Police Traffic Services”. International Journal Of Quality And Service Sciences 5. International Journal Of Quality And Service Sciences (2013): 275-289. doi:10.1108/IJQSS-12-2012-0024.

Sarrico, Cláudia, V. Rocha, P. Teixeira, and M.F. Cardoso. “Assessing Quality And Evaluating Performance In Higher Education: Worlds Apart Or Complementary Views?”. Minerva 48. Minerva (2010): 35-54. doi:10.1007/s11024-010-9142-2.

Sarrico, Cláudia. “The Expansion Of Doctoral Education And The Changing Nature And Purpose Of The Doctorate”. Higher Education. Higher Education (2022). doi:10.1007/s10734-022-00946-1.

Sarrico, Cláudia. “Benchmarking Higher-Education System Performance: A Look At Learning And Teaching”. In Assessing Quality In Postsecondary Education: International Perspectives. Assessing Quality In Postsecondary Education: International Perspectives. Kingston: McGill-Queen’s University Press, 2018.

Sarrico, Cláudia. “Trust In Portuguese Public Authorities” (2006). doi:10.2753/pin1099-9922080106.

Sarrico, Cláudia. “On Performance In Higher Education: Towards Performance Governance”. Tertiary Education And Management 16. Tertiary Education And Management (2010): 145-158.

Sarrico, Cláudia. “Data Envelopment Analysis: A Comprehensive Text With Models, Applications, References And Dea-Solver Software”. Journal Of The Operational Research Society 52. Journal Of The Operational Research Society (2001): 1408-1409.

Sarrico, Cláudia, and Maria João e Ma Rosa. “School Performance Management Practices And School Achievement”. International Journal Of Productivity And Performance Management 61. International Journal Of Productivity And Performance Management (2012): 272-289.

Sarrico, Cláudia, A. Mcqueen, and S. Samuelson. State Of Higher Education 2015-16. Paris: OECD Higher Education Programme (IMHE), 2017.

Sarrico, Cláudia, and Carthage Smith. “Challenges And New Demands On The Academic Research Workforce”. In Oecd Science, Technology And Innovation Outlook 2021: Times Of Crisis And Opportunity. Oecd Science, Technology And Innovation Outlook 2021: Times Of Crisis And Opportunity. Paris: OECD Publishing, 2021. doi:https://doi.org/10.1787/72f6f879-en.

Sarrico, Cláudia, and Maria João e Ma Rosa. “Measuring And Comparing The Performance Of Portuguese Secondary Schools: A Confrontation Between Metric And Practice Benchmarking”. International Journal Of Productivity And Performance Management 58. International Journal Of Productivity And Performance Management (2009): 767-786.

Saraiva, P, Maria João e Ma Rosa, and J.L. D'Orey. “Applying An Excellence Model To Schools”. Quality Progress 36. Quality Progress (2003): 46-51.

Saraiva, P, A. Tadeu, J. Orey, and Maria João e Ma Rosa. “Product Certification And Portugal's Construction Industry Goal Is To Improve Competitive Position In European Union”. Quality Progress 32. Quality Progress (1999): 107-114.

Santos, Sandra, Carla Freire, Iris Barbosa, Hugo Figueiredo, and Manuel João Costa. “Assessing Transversal Competencies For The Future Of Graduate Work: An Adaptation Of The Multiple Mini-Interviews Method.”. In 13Th Annual International Conference Of Education, Research And Innovation. 13Th Annual International Conference Of Education, Research And Innovation. Seville, Spain: ICERI, 2020.

Santos, Sandra, Irene Cadime, F L Viana, G Prieto, Séli Chaves-Sousa, AG Spinillo, and Iolanda Ribeiro. “An Application Of The Rasch Model To Reading Comprehension Measurement”. Psicologia: Reflexão E Crítica 29, no. 38. Psicologia: Reflexão E Crítica (2016): 1-19. doi:10.1186/s41155-016-0044-6.

Santos, Sandra, Iolanda Ribeiro, and F L Viana. “Compreensão Da Leitura: Avaliação E Intervenção”. In Iii Jornadas De Psicologia Da Universidade De Aveiro. Iii Jornadas De Psicologia Da Universidade De Aveiro. Aveiro: Universidade de Aveiro, 2013.

Santos, Ana Isabel, Carlos Miguel Ferreira, Sandro Serpa, and Maria José Sá. “What Is An Internship Report? Contributions To The Construction Of Its Meaning ”. Journal Of Education And E-Learning Research 7, no. 1. Journal Of Education And E-Learning Research (2020): 1-6. doi:10.20448/journal.509.2020.71.1.6.

Santos, Sandra, Iris Barbosa, Carla Freire, Hugo Figueiredo, and Manuel João Costa. “The Multiple Mini-Interviews As A Method To Assess Transversal Competencies For The Graduate Job Market: A Pilot Study”. In 13Th Annual International Conference Of Education, Research And Innovation. 13Th Annual International Conference Of Education, Research And Innovation. Seville, Spain: ICERI, 2020.

Santos, Sandra, Margarida Lucas, and Pedro Bem-haja. “Bridging The Digital Gap: Tell Us What You Need”. International Conferences Ict, Society And Human Beings 2022, Web Based Communities And Social Media 2022 And E-Health 2022. International Conferences Ict, Society And Human Beings 2022, Web Based Communities And Social Media 2022 And E-Health 2022. Lisboa: International Association for Development of the Information Society, 2022.

Santos, Sandra, Iolanda Ribeiro, F L Viana, Adriana Baptista, Celda Choupina, Sara Brandão, Irene Cadime, et al.. “Avaliação E Intervenção Online Nas Dificuldades Na Aprendizagem Da Leitura: A Plataforma Ainda Estou A Aprender. ”. In 3º Congresso Da Ordem Dos Psicólogos. 3º Congresso Da Ordem Dos Psicólogos. Porto: Centro de Congressos de Alfândega do Porto, 2016.

Santos, Sandra, Irene Cadime, F L Viana, and Iolanda Ribeiro. “Relações Bidirecionais Entre A Compreensão E A Descodificação No 1.º Ciclo Do Ensino Básico”. In Ix Encontro Língua Portuguesa Nos Primeiros Anos De Escolaridade: Investigação E Boas Práticas | Iii Jornadas Internacionais De Leitura, Educação E Sucesso Escolar | Iv Jornadas Internacionais De Alfabetização. Ix Encontro Língua Portuguesa Nos Primeiros Anos De Escolaridade: Investigação E Boas Práticas | Iii Jornadas Internacionais De Leitura, Educação E Sucesso Escolar | Iv Jornadas Internacionais De Alfabetização. Lisboa: Escola Superior de Educação, 2018.

Santos, Ana Isabel, Carlos Miguel Ferreira, Maria José Sá, and Sandro Serpa. “Reading On Paper And Scrolling Text On A Screen In Academic Learning”. Academic Journal Of Interdisciplinary Studies 8, no. 3. Academic Journal Of Interdisciplinary Studies (2019): 135-143.

Santos, Sandra, Irene Cadime, F L Viana, Séli Chaves-Sousa, Elena Gayo, José Maia, and Iolanda Ribeiro. “Assessing Reading Comprehension With Narrative And Expository Texts: Dimensionality And Relationship With Fluency, Vocabulary And Memory. ”. Scandinavian Journal Of Psychology 58, no. 1. Scandinavian Journal Of Psychology (2017): 1-8. doi:doi: 10.1111/sjop.12335.

Santos, Sandra, Iolanda Ribeiro, F L Viana, Irene Cadime, and Séli Chaves-Sousa. “Bateria De Avaliação Da Leitura: Estudos De Validade”. In 10º Encontro Nacional / 8º Internacional De Investigação Em Leitura, Literatura Infantil E Ilustração. 10º Encontro Nacional / 8º Internacional De Investigação Em Leitura, Literatura Infantil E Ilustração. Braga: Universidade do Minho, 2014.

Santos, Sandra, Irene Cadime, F L Viana, and Iolanda Ribeiro. “Cross‐Lagged Relations Among Linguistic Skills In European Portuguese: A Longitudinal Study”. Reading Research Quarterly Advance online publication. Reading Research Quarterly (2019). doi:10.1002/rrq.261.