@article {Rosa2009,
	title = {Measuring and comparing the performance of Portuguese secondary schools: A confrontation between metric and practice benchmarking},
	journal = {International Journal of Productivity and Performance Management},
	volume = {58},
	number = {8},
	year = {2009},
	pages = {767-786},
	author = {Cl{\'a}udia Sarrico and Maria Jo{\~a}o e Ma Rosa}
}
