Publications
“Rating Customer Requirements Using Conjoint-Analysis”. In 38Th Eoq Annual Congress, Lisbon, Portugal – Proceedings, Vols. 1-4: Quality: A New Culture For A New Europe, D0134-D0140. 38Th Eoq Annual Congress, Lisbon, Portugal – Proceedings, Vols. 1-4: Quality: A New Culture For A New Europe, 1994.
. “Enhancing Service Quality In Public Transport Systems”. Urban Transport Xii: Urban Transport And The Environment In The 21St Century. Urban Transport Xii: Urban Transport And The Environment In The 21St Century. Prague, Czech Republic, July 12-14, 2006. doi:10.2495/ut060811.
. “Partitioning The Grapevine Growing Season In The Douro Valley Of Portugal: Accumulated Heat Better Than Calendar Dates”. International Journal Of Biometeorology 59, no. 8. International Journal Of Biometeorology (2015): 1045-1059. doi:10.1007/s00484-014-0918-1.
. “Nova Técnica Para A Obtenção De Espectros Electrónicos De Sólidos”. Anais Da Faculdade De Ciências Do Porto 48, no. 3. Anais Da Faculdade De Ciências Do Porto (1965).
. “A New Conceptual Framework Based On The Ecsi Model To Support Axiomatic Design”. In Proceedings Of The 3Rd International Conference On Advanced Research In Virtual And Rapid Prototyping: Virtual And Rapid Manufacturing Advanced Research Virtual And Rapid Prototyping. Proceedings Of The 3Rd International Conference On Advanced Research In Virtual And Rapid Prototyping: Virtual And Rapid Manufacturing Advanced Research Virtual And Rapid Prototyping, 2008.
. “Dynamic Calibration Of Price-Trend Parameters For Commodity Futures Trading”. Journal Of The Operational Research Society 45. Journal Of The Operational Research Society (1994): 867-877.
. “A Model Based On Bibliometric Indicators: The Predictive Power”. In 14Th International Conference Of The International Society For Scientometrics And Informetrics. 14Th International Conference Of The International Society For Scientometrics And Informetrics. Vienna, Austria, July 15-19, 2013.
. “Strategic Enrolment Management” (2008). doi:10.1787/hemp-v20-art7-en.
. “School Performance Management Practices And School Achievement”. International Journal Of Productivity And Performance Management 61. International Journal Of Productivity And Performance Management (2012): 272-289.
. “Using Dea For Planning In Uk Universities - An Institutional Perspective”. Journal Of The Operational Research Society 51. Journal Of The Operational Research Society (2000): 789-800.
. “The Characteristics Of Portuguese Management Academics And Their Fit With Teaching Accreditation Standards”. Management Decision 53. Management Decision (2015): 533–552. doi:10.1108/md-10-2013-0524.
. “Quality Management, Performance Measurement And Indicators In Higher Education Institutions: Between Burden, Inspiration And Innovation”. Quality In Higher Education 28, no. 1. Quality In Higher Education (2022): 11-28. doi:10.1080/13538322.2021.1951445.
. “Measuring And Comparing The Performance Of Portuguese Secondary Schools: A Confrontation Between Metric And Practice Benchmarking”. International Journal Of Productivity And Performance Management 58. International Journal Of Productivity And Performance Management (2009): 767-786.
. “An Introduction To Data Envelopment Analysis: A Tool For Performance Measurement”. Journal Of The Operational Research Society 56. Journal Of The Operational Research Society (2005): 751-752.
. “Polqual  Measuring Service Quality In Police Traffic Services”. International Journal Of Quality And Service Sciences 5. International Journal Of Quality And Service Sciences (2013): 275-289. doi:10.1108/IJQSS-12-2012-0024.
. “Student Satisfaction With Portuguese Higher Education Institutions: The View Of Different Types Of Students”. Tertiary Education And Management 20. Tertiary Education And Management (2014): 165-178.
. “Subject Mix And Productivity In Portuguese Universities”. European Journal Of Operational Research 197. European Journal Of Operational Research (2009): 287-295. doi:10.1016/j.ejor.2008.06.003.
. “The Expansion Of Doctoral Education And The Changing Nature And Purpose Of The Doctorate”. Higher Education. Higher Education (2022). doi:10.1007/s10734-022-00946-1.
. “The Performance Of Portuguese Secondary Schools: An Exploratory Study”. Quality Assurance In Education 18. Quality Assurance In Education (2010): 286-303.
. “Trust In Portuguese Public Authorities” (2006). doi:10.2753/pin1099-9922080106.
. “Challenges And New Demands On The Academic Research Workforce”. In Oecd Science, Technology And Innovation Outlook 2021: Times Of Crisis And Opportunity. Oecd Science, Technology And Innovation Outlook 2021: Times Of Crisis And Opportunity. Paris: OECD Publishing, 2021. doi:https://doi.org/10.1787/72f6f879-en.
. “On Performance In Higher Education: Towards Performance Governance”. Tertiary Education And Management 16. Tertiary Education And Management (2010): 145-158.
. “Data Envelopment Analysis: A Comprehensive Text With Models, Applications, References And Dea-Solver Software”. Journal Of The Operational Research Society 52. Journal Of The Operational Research Society (2001): 1408-1409.
. “Assessing Quality And Evaluating Performance In Higher Education: Worlds Apart Or Complementary Views?”. Minerva 48. Minerva (2010): 35-54. doi:10.1007/s11024-010-9142-2.
. “Benchmarking Higher-Education System Performance: A Look At Learning And Teaching”. In Assessing Quality In Postsecondary Education: International Perspectives. Assessing Quality In Postsecondary Education: International Perspectives. Kingston: McGill-Queen’s University Press, 2018.
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