@article {Rosa2014,
	title = {Student satisfaction with Portuguese higher education institutions: The view of different types of students},
	journal = {Tertiary Education and Management},
	volume = {20},
	number = {2},
	year = {2014},
	pages = {165-178},
	author = {Cl{\'a}udia Sarrico and Maria Jo{\~a}o e Ma Rosa}
}
