Publications

Santos, Ana Isabel, Carlos Miguel Ferreira, Sandro Serpa, and Maria José Sá. “What Is An Internship Report? Contributions To The Construction Of Its Meaning ”. Journal Of Education And E-Learning Research 7, no. 1. Journal Of Education And E-Learning Research (2020): 1-6. doi:10.20448/journal.509.2020.71.1.6.

Santos, Sandra, Irene Cadime, F L Viana, G Prieto, Séli Chaves-Sousa, AG Spinillo, and Iolanda Ribeiro. “An Application Of The Rasch Model To Reading Comprehension Measurement”. Psicologia: Reflexão E Crítica 29, no. 38. Psicologia: Reflexão E Crítica (2016): 1-19. doi:10.1186/s41155-016-0044-6.

Santos, Sandra, Iris Barbosa, Carla Freire, Hugo Figueiredo, and Manuel João Costa. “The Multiple Mini-Interviews As A Method To Assess Transversal Competencies For The Graduate Job Market: A Pilot Study”. In 13Th Annual International Conference Of Education, Research And Innovation. 13Th Annual International Conference Of Education, Research And Innovation. Seville, Spain: ICERI, 2020.

Saraiva, P, A. Tadeu, J. Orey, and Maria João e Ma Rosa. “Product Certification And Portugal's Construction Industry Goal Is To Improve Competitive Position In European Union”. Quality Progress 32. Quality Progress (1999): 107-114.

Saraiva, P, Maria João e Ma Rosa, and J.L. D'Orey. “Applying An Excellence Model To Schools”. Quality Progress 36. Quality Progress (2003): 46-51.

Sarrico, Cláudia. “Trust In Portuguese Public Authorities” (2006). doi:10.2753/pin1099-9922080106.

Sarrico, Cláudia. “On Performance In Higher Education: Towards Performance Governance”. Tertiary Education And Management 16. Tertiary Education And Management (2010): 145-158.

Sarrico, Cláudia. “Data Envelopment Analysis: A Comprehensive Text With Models, Applications, References And Dea-Solver Software”. Journal Of The Operational Research Society 52. Journal Of The Operational Research Society (2001): 1408-1409.

Sarrico, Cláudia. “Benchmarking Higher-Education System Performance: A Look At Learning And Teaching”. In Assessing Quality In Postsecondary Education: International Perspectives. Assessing Quality In Postsecondary Education: International Perspectives. Kingston: McGill-Queen’s University Press, 2018.

Sarrico, Cláudia, P. Teixeira, V. Rocha, and M.F. Cardoso. “Subject Mix And Productivity In Portuguese Universities”. European Journal Of Operational Research 197. European Journal Of Operational Research (2009): 287-295. doi:10.1016/j.ejor.2008.06.003.

Sarrico, Cláudia. “Operations Management: Policy, Practice And Performance Improvement”. Journal Of The Operational Research Society 54. Journal Of The Operational Research Society (2003): 1118-1120.

Sarrico, Cláudia, and Ana Godonoga. “Higher Education System Rankings And Benchmarking”. In Research Handbook On University Rankings: Theory, Methodology, Influence And Impact, 197-209. Research Handbook On University Rankings: Theory, Methodology, Influence And Impact. Cheltenham: Edward Elgar, 2021. doi: https://doi.org/10.4337/9781788974981.00025.

Sarrico, Cláudia, and Maria João e Ma Rosa. “School Performance Management Practices And School Achievement”. International Journal Of Productivity And Performance Management 61. International Journal Of Productivity And Performance Management (2012): 272-289.

Sarrico, Cláudia, and A.A. Alves. “Academic Staff Quality In Higher Education: An Empirical Analysis Of Portuguese Public Administration Education”. Higher Education 71. Higher Education (2016): 143-162.

Sarrico, Cláudia, A. Mcqueen, and S. Samuelson. State Of Higher Education 2015-16. Paris: OECD Higher Education Programme (IMHE), 2017.

Sarrico, Cláudia. “Conclusion”, 2012. doi:10.1057/9781137284297.0019.

Sarrico, Cláudia, and Maria João e Ma Rosa. “Measuring And Comparing The Performance Of Portuguese Secondary Schools: A Confrontation Between Metric And Practice Benchmarking”. International Journal Of Productivity And Performance Management 58. International Journal Of Productivity And Performance Management (2009): 767-786.

Sarrico, Cláudia, S.M. Hogan, R.G. Dyson, and A.D. Athanassopoulos. “Data Envelopment Analysis And University Selection”. Journal Of The Operational Research Society 48. Journal Of The Operational Research Society (1997): 1163-1177.

Sarrico, Cláudia, V. Rocha, P. Teixeira, and M.F. Cardoso. “Assessing Quality And Evaluating Performance In Higher Education: Worlds Apart Or Complementary Views?”. Minerva 48. Minerva (2010): 35-54. doi:10.1007/s11024-010-9142-2.

Sarrico, Cláudia, and Carthage Smith. “Challenges And New Demands On The Academic Research Workforce”. In Oecd Science, Technology And Innovation Outlook 2021: Times Of Crisis And Opportunity. Oecd Science, Technology And Innovation Outlook 2021: Times Of Crisis And Opportunity. Paris: OECD Publishing, 2021. doi:https://doi.org/10.1787/72f6f879-en.

Sarrico, Cláudia, and R.G. Dyson. “Restricting Virtual Weights In Data Envelopment Analysis”. European Journal Of Operational Research 159. European Journal Of Operational Research (2004): 17-34.

Sarrico, Cláudia. “Quality Management, Performance Measurement And Indicators In Higher Education Institutions: Between Burden, Inspiration And Innovation”. Quality In Higher Education 28, no. 1. Quality In Higher Education (2022): 11-28. doi:10.1080/13538322.2021.1951445.

Sarrico, Cláudia, Maria João Rosa, and Teresa Carvalho. “Introduction To The Research Handbook On Managing Academics”. In Research Handbook On Academic Careers And Managing Academics, 480. C. S. Sarrico, M. J. Rosa, T. Carvalho. Research Handbook On Academic Careers And Managing Academics. Edward Elgar Publishing Limited, 2022. https://www.e-elgar.com/shop/gbp/research-handbook-on-academic-careers-and-managing-academics-9781839102622.html.

Sarrico, Cláudia, and Maria João e Ma Rosa. “Supply Chain Quality Management In Education”. Int J Qual {&} Reliability Mgmt 33. Int J Qual {&} Reliability Mgmt (2016): 499–517. doi:10.1108/ijqrm-11-2014-0181.

Sarrico, Cláudia, and Maria João e Ma Rosa. “Student Satisfaction With Portuguese Higher Education Institutions: The View Of Different Types Of Students”. Tertiary Education And Management 20. Tertiary Education And Management (2014): 165-178.