Publications

Sarrico, Cláudia. “Conclusion”, 2012. doi:10.1057/9781137284297.0019.

Sarrico, Cláudia, S.M. Hogan, R.G. Dyson, and A.D. Athanassopoulos. “Data Envelopment Analysis And University Selection”. Journal Of The Operational Research Society 48. Journal Of The Operational Research Society (1997): 1163-1177.

Sarrico, Cláudia, and Maria João e Ma Rosa. “Supply Chain Quality Management In Education”. Int J Qual {&} Reliability Mgmt 33. Int J Qual {&} Reliability Mgmt (2016): 499–517. doi:10.1108/ijqrm-11-2014-0181.

Sarrico, Cláudia. “An Introduction To Data Envelopment Analysis: A Tool For Performance Measurement”. Journal Of The Operational Research Society 56. Journal Of The Operational Research Society (2005): 751-752.

Sarrico, Cláudia, P. Teixeira, V. Rocha, and M.F. Cardoso. “Subject Mix And Productivity In Portuguese Universities”. European Journal Of Operational Research 197. European Journal Of Operational Research (2009): 287-295. doi:10.1016/j.ejor.2008.06.003.

Sarrico, Cláudia, Maria João Rosa, and Teresa Carvalho. “Introduction To The Research Handbook On Managing Academics”. In Research Handbook On Academic Careers And Managing Academics, 480. C. S. Sarrico, M. J. Rosa, T. Carvalho. Research Handbook On Academic Careers And Managing Academics. Edward Elgar Publishing Limited, 2022. https://www.e-elgar.com/shop/gbp/research-handbook-on-academic-careers-and-managing-academics-9781839102622.html.

Sarrico, Cláudia, L.G. Veiga, and Alberto Amaral. “The Long Road-How Evolving Institutional Governance Mechanisms Are Changing The Face Of Quality In Portuguese Higher Education”. Educational Assessment, Evaluation And Accountability 25. Educational Assessment, Evaluation And Accountability (2013): 375-391.

Sarrico, Cláudia, and Maria João e Ma Rosa. “Measuring And Comparing The Performance Of Portuguese Secondary Schools: A Confrontation Between Metric And Practice Benchmarking”. International Journal Of Productivity And Performance Management 58. International Journal Of Productivity And Performance Management (2009): 767-786.

Sarrico, Cláudia, and R.G. Dyson. “Using Dea For Planning In Uk Universities - An Institutional Perspective”. Journal Of The Operational Research Society 51. Journal Of The Operational Research Society (2000): 789-800.

Sarrico, Cláudia. “Trust In Portuguese Public Authorities” (2006). doi:10.2753/pin1099-9922080106.

Sarrico, Cláudia, and Carthage Smith. “Challenges And New Demands On The Academic Research Workforce”. In Oecd Science, Technology And Innovation Outlook 2021: Times Of Crisis And Opportunity. Oecd Science, Technology And Innovation Outlook 2021: Times Of Crisis And Opportunity. Paris: OECD Publishing, 2021. doi:https://doi.org/10.1787/72f6f879-en.

Sarrico, Cláudia, V. Rocha, P. Teixeira, and M.F. Cardoso. “Assessing Quality And Evaluating Performance In Higher Education: Worlds Apart Or Complementary Views?”. Minerva 48. Minerva (2010): 35-54. doi:10.1007/s11024-010-9142-2.

Sarrico, Cláudia, Maria J Rosa, and Teresa Carvalho. Research Handbook On Academic Careers And Managing Academics. C. S. Sarrico, M. J. Rosa, T. Carvalho. Elgar Handbooks in Education, 2022. doi:https://doi.org/10.4337/9781839102639.

Sarrico, Cláudia. “Polqual €“ Measuring Service Quality In Police Traffic Services”. International Journal Of Quality And Service Sciences 5. International Journal Of Quality And Service Sciences (2013): 275-289. doi:10.1108/IJQSS-12-2012-0024.

Sarrico, Cláudia, Maria João e Ma Rosa, and I.P. Coelho. “The Performance Of Portuguese Secondary Schools: An Exploratory Study”. Quality Assurance In Education 18. Quality Assurance In Education (2010): 286-303.

Sarrico, Cláudia, and Ana Godonoga. “Higher Education System Rankings And Benchmarking”. In Research Handbook On University Rankings: Theory, Methodology, Influence And Impact, 197-209. Research Handbook On University Rankings: Theory, Methodology, Influence And Impact. Cheltenham: Edward Elgar, 2021. doi: https://doi.org/10.4337/9781788974981.00025.

Sarrico, Cláudia. “Data Envelopment Analysis: A Comprehensive Text With Models, Applications, References And Dea-Solver Software”. Journal Of The Operational Research Society 52. Journal Of The Operational Research Society (2001): 1408-1409.

Sarrico, Cláudia. “Strategic Enrolment Management” (2008). doi:10.1787/hemp-v20-art7-en.

Sarrico, Cláudia, and Margarida M Pinheiro. “The Characteristics Of Portuguese Management Academics And Their Fit With Teaching Accreditation Standards”. Management Decision 53. Management Decision (2015): 533–552. doi:10.1108/md-10-2013-0524.

Sarrico, Cláudia, and Maria João e Ma Rosa. “Student Satisfaction With Portuguese Higher Education Institutions: The View Of Different Types Of Students”. Tertiary Education And Management 20. Tertiary Education And Management (2014): 165-178.

Sarrico, Cláudia. “Quality Management, Performance Measurement And Indicators In Higher Education Institutions: Between Burden, Inspiration And Innovation”. Quality In Higher Education 28, no. 1. Quality In Higher Education (2022): 11-28. doi:10.1080/13538322.2021.1951445.

Sarrico, Cláudia. “Operations Management: Policy, Practice And Performance Improvement”. Journal Of The Operational Research Society 54. Journal Of The Operational Research Society (2003): 1118-1120.

Sarrico, Cláudia. “Benchmarking Higher-Education System Performance: A Look At Learning And Teaching”. In Assessing Quality In Postsecondary Education: International Perspectives. Assessing Quality In Postsecondary Education: International Perspectives. Kingston: McGill-Queen’s University Press, 2018.

Sarrico, Cláudia. “On Performance In Higher Education: Towards Performance Governance”. Tertiary Education And Management 16. Tertiary Education And Management (2010): 145-158.

Sarsfield Cabral, José António, ES Vieira, and JANF Gomes. “A Model Based On Bibliometric Indicators: The Predictive Power”. In 14Th International Conference Of The International Society For Scientometrics And Informetrics. 14Th International Conference Of The International Society For Scientometrics And Informetrics. Vienna, Austria, July 15-19, 2013.