Publications

Sarrico, Cláudia, V. Rocha, Pedro Teixeira, and M.F. Cardoso. “Assessing Quality And Evaluating Performance In Higher Education: Worlds Apart Or Complementary Views?”. Minerva 48. Minerva (2010): 35-54. doi:10.1007/s11024-010-9142-2.

Sarrico, Cláudia, Pedro Teixeira, V. Rocha, and M.F. Cardoso. “Subject Mix And Productivity In Portuguese Universities”. European Journal Of Operational Research 197. European Journal Of Operational Research (2009): 287-295. doi:10.1016/j.ejor.2008.06.003.

Sarrico, Cláudia, and M. Rosa. “Supply Chain Quality Management In Education”. Int J Qual {&} Reliability Mgmt 33. Int J Qual {&} Reliability Mgmt (2016): 499–517. doi:10.1108/ijqrm-11-2014-0181.

Sarrico, Cláudia, and A.A. Alves. “Academic Staff Quality In Higher Education: An Empirical Analysis Of Portuguese Public Administration Education”. Higher Education 71. Higher Education (2016): 143-162.

Sarrico, Cláudia, and Margarida M Pinheiro. “The Characteristics Of Portuguese Management Academics And Their Fit With Teaching Accreditation Standards”. Management Decision 53. Management Decision (2015): 533–552. doi:10.1108/md-10-2013-0524.

Sarrico, Cláudia. “Polqual €“ Measuring Service Quality In Police Traffic Services”. International Journal Of Quality And Service Sciences 5. International Journal Of Quality And Service Sciences (2013): 275-289. doi:10.1108/IJQSS-12-2012-0024.

Sarrico, Cláudia, L.G. Veiga, and A. Amaral. “The Long Road-How Evolving Institutional Governance Mechanisms Are Changing The Face Of Quality In Portuguese Higher Education”. Educational Assessment, Evaluation And Accountability 25. Educational Assessment, Evaluation And Accountability (2013): 375-391.

Sarrico, Cláudia. “Conclusion”, 2012. doi:10.1057/9781137284297.0019.

Sarrico, Cláudia. “On Performance In Higher Education: Towards Performance Governance”. Tertiary Education And Management 16. Tertiary Education And Management (2010): 145-158.

Sarrico, Cláudia. “Strategic Enrolment Management” (2008). doi:10.1787/hemp-v20-art7-en.

Sarrico, Cláudia. “Trust In Portuguese Public Authorities” (2006). doi:10.2753/pin1099-9922080106.

Sarrico, Cláudia. “An Introduction To Data Envelopment Analysis: A Tool For Performance Measurement”. Journal Of The Operational Research Society 56. Journal Of The Operational Research Society (2005): 751-752.

Sarrico, Cláudia, and R.G. Dyson. “Restricting Virtual Weights In Data Envelopment Analysis”. European Journal Of Operational Research 159. European Journal Of Operational Research (2004): 17-34.

Sarrico, Cláudia. “Operations Management: Policy, Practice And Performance Improvement”. Journal Of The Operational Research Society 54. Journal Of The Operational Research Society (2003): 1118-1120.

Sarrico, Cláudia. “Data Envelopment Analysis: A Comprehensive Text With Models, Applications, References And Dea-Solver Software”. Journal Of The Operational Research Society 52. Journal Of The Operational Research Society (2001): 1408-1409.

Sarrico, Cláudia, and R.G. Dyson. “Using Dea For Planning In Uk Universities - An Institutional Perspective”. Journal Of The Operational Research Society 51. Journal Of The Operational Research Society (2000): 789-800.

Sarrico, Cláudia, S.M. Hogan, R.G. Dyson, and A.D. Athanassopoulos. “Data Envelopment Analysis And University Selection”. Journal Of The Operational Research Society 48. Journal Of The Operational Research Society (1997): 1163-1177.

Sarrico, Cláudia, A. Mcqueen, and S. Samuelson. State Of Higher Education 2015-16. Paris: OECD Higher Education Programme (IMHE), 2017.

Sarrico, Cláudia. “Benchmarking Higher-Education System Performance: A Look At Learning And Teaching”. In Assessing Quality In Postsecondary Education: International Perspectives. Assessing Quality In Postsecondary Education: International Perspectives. Kingston: McGill-Queen’s University Press, 2018.

Sarrico, Cláudia, and Carthage Smith. “Challenges And New Demands On The Academic Research Workforce”. In Oecd Science, Technology And Innovation Outlook 2021: Times Of Crisis And Opportunity. Oecd Science, Technology And Innovation Outlook 2021: Times Of Crisis And Opportunity. Paris: OECD Publishing, 2021. doi:https://doi.org/10.1787/72f6f879-en.

Sarrico, Cláudia, M. Rosa, and Teresa Carvalho. Research Handbook On Academic Careers And Managing Academics. C. S. Sarrico, M. J. Rosa, T. Carvalho. Elgar Handbooks in Education, 2022. doi:https://doi.org/10.4337/9781839102639.

Sarrico, Cláudia, M. Rosa, and Teresa Carvalho. “Introduction To The Research Handbook On Managing Academics”. In Research Handbook On Academic Careers And Managing Academics, 480. C. S. Sarrico, M. J. Rosa, T. Carvalho. Research Handbook On Academic Careers And Managing Academics. Edward Elgar Publishing Limited, 2022. https://www.e-elgar.com/shop/gbp/research-handbook-on-academic-careers-and-managing-academics-9781839102622.html.

Sarrico, Cláudia. “The Expansion Of Doctoral Education And The Changing Nature And Purpose Of The Doctorate”. Higher Education. Higher Education (2022). doi:10.1007/s10734-022-00946-1.

Sarrico, Cláudia. “Quality Management, Performance Measurement And Indicators In Higher Education Institutions: Between Burden, Inspiration And Innovation”. Quality In Higher Education 28, no. 1. Quality In Higher Education (2022): 11-28. doi:10.1080/13538322.2021.1951445.

Sarrico, Cláudia, and Ana Godonoga. “Higher Education System Rankings And Benchmarking”. In Research Handbook On University Rankings: Theory, Methodology, Influence And Impact, 197-209. Research Handbook On University Rankings: Theory, Methodology, Influence And Impact. Cheltenham: Edward Elgar, 2021. doi: https://doi.org/10.4337/9781788974981.00025.