Measuring the quality of health services according to gender, age and Intermediate Management Units using SERVQUAL: Evidence from Portugal

Title	Measuring the quality of health services according to gender, age and Intermediate Management Units using SERVQUAL: Evidence from Portugal
Publication Type	Conference Paper
Year of Publication	2017
Authors	Melo, AIsabel, Santinha, G, Lima, R
Conference Name	21st Annual IRSPM Conference
Conference Location	Budapeste (Hungria), 5-7 de setembro