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] “Measuring The Quality Of Health Services Using Servqual: Evidence From Portugal”. In Handbook Of Research On Modernization And Accountability In Public Sector Management, 300-318. IGI Global. Handbook Of Research On Modernization And Accountability In Public Sector Management, 2018. doi:10.4018/978-1-5225-3731-1.ch014.
. “Performance Management In The Portuguese Higher Education System: Main Patterns And Trends”. In Cher 29Th Annual Conference. Cher 29Th Annual Conference, 2016.
. “Do Governance Structures Matter? Understanding The Influences On Performance Management Systems In Universities”. In 25Th Cher Conference. 25Th Cher Conference. Belgrado (Sérvia), 10-12 de setembro, 2012.
. “Governance Structures And Performance Management Systems In Higher Education”. In 21St Cher Conference. 21St Cher Conference. Pavia (Italy), September 11-13, 2008.
. “The Dynamics And The Competitiveness Of The Metal Furniture Sector In The Distrito Of Aveiro”. In 44Th European Congress Of The European Regional Science Association (Ersa). 44Th European Congress Of The European Regional Science Association (Ersa). Porto (Portugal), Faculdade de Economia (Universidade do Porto), August 25-29, 2004.
. “Research Design For Analysing The Relationship Between Governance Structures And Performance Management Systems In Universities”. Reflecting Education 4, no. 2. Reflecting Education (2008): 68-81.
. “Impacto Dos Estágios Curriculares Na Empregabilidade Dos Licenciados: A Visão Dos Stakeholders Internos”. In Seminar “The Impact Of Internships On The Employability Of Graduates”. Seminar “The Impact Of Internships On The Employability Of Graduates”, 2014.
. “Changes In The Roles, Influences And Accountabilities Of Key Actors In Higher Education Institutions: A Comparative Study Between Portuguese And British Universities”. In 24Th Cher Conference. 24Th Cher Conference. Reykjavik (Islândia), 23-25 de junho, 2011.
. “How Do Governance Structures Influence The Way Performance Is Measured And Managed In Higher Education Institutions? A Comparative Study Between Portuguese And British Universities”. In European Science Foundation-Liu Conference. European Science Foundation-Liu Conference. Vadstena (Sweden), September 15-19, 2007.
. “Measuring The Quality Of Health Services According To Gender, Age And Intermediate Management Units Using Servqual: Evidence From Portugal”. In 21St Annual Irspm Conference. 21St Annual Irspm Conference. Budapeste (Hungria), 5-7 de setembro, 2017.
. “Evaluating The Third Academic Mission: Merely 'Impressionistic'?”. In Regional Studies Association European Conference 2013. Regional Studies Association European Conference 2013. Tampere (Finlândia), 5-8 de maio, 2013.
. “The Impact Of Performance Management Systems On The Governance Of Universities: The Case Of An English University”. In 22Nd Cher Conference. 22Nd Cher Conference. Porto (Portugal), September 10-12, 2009.
. “Águeda: Um Distrito Industrial Marshalliano?”. In 11º Encontro Da Associação Portuguesa Para O Desenvolvimento Regional (Apdr). 11º Encontro Da Associação Portuguesa Para O Desenvolvimento Regional (Apdr). Faro (Portugal), Faculdade de Economia (Universidade do Algarve), September 16-18, 2005.
. “Governance Structures And Performance Measurement And Management In The Portuguese And British Higher Education Systems”. Public - Esade's Idgp Newsletter. Public - Esade's Idgp Newsletter (2008): 16.
. “Performance Indicators For Applied Research? Developing An Instrument For Positioning Polytechnic Higher Education Institutions”. In 37Th Eair Annual Forum Krems 2015 “From Here To There: Positioning Higher Education Institutions”. 37Th Eair Annual Forum Krems 2015 “From Here To There: Positioning Higher Education Institutions”, 2015.
