Quality management in universities: Towards an integrated approach?

Título	Quality management in universities: Towards an integrated approach?
Publication Type	Journal Article
Year of Publication	2018
Authors	Rosa, MJoão e Ma, Sarrico, C
Journal	International Journal of Quality & Reliability Management
Volume	35
Pagination	126–144
URL	https://doi.org/10.1108%2Fijqrm-04-2016-0046
DOI	10.1108/ijqrm-04-2016-0046