<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>5</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">Cláudia Sarrico</style></author><author><style face="normal" font="default" size="100%">A.I. Melo</style></author></authors><secondary-authors><author><style face="normal" font="default" size="100%">B. Stensaker</style></author><author><style face="normal" font="default" size="100%">Jussi Välimaa</style></author><author><style face="normal" font="default" size="100%">Cláudia Sarrico</style></author></secondary-authors></contributors><titles><title><style face="normal" font="default" size="100%">Let the devil choose: Frustration or anxiety in the wake of performance measurement in universities</style></title><secondary-title><style face="normal" font="default" size="100%">Managing reform in universities: The dynamics of culture, identity and organisational change</style></secondary-title></titles><dates><year><style  face="normal" font="default" size="100%">2012</style></year></dates><urls><web-urls><url><style face="normal" font="default" size="100%">http://doi.org/10.1057/9781137284297</style></url></web-urls></urls><publisher><style face="normal" font="default" size="100%">Palgrave</style></publisher><pub-location><style face="normal" font="default" size="100%">Houndmills</style></pub-location><pages><style face="normal" font="default" size="100%">81-97</style></pages><language><style face="normal" font="default" size="100%">eng</style></language></record></records></xml>