<?xml version="1.0" encoding="UTF-8"?><xml><records><record><source-app name="Biblio" version="7.x">Drupal-Biblio</source-app><ref-type>10</ref-type><contributors><authors><author><style face="normal" font="default" size="100%">José António Sarsfield Cabral</style></author><author><style face="normal" font="default" size="100%">G Beirão</style></author></authors><secondary-authors><author><style face="normal" font="default" size="100%">Ca Brebbia</style></author><author><style face="normal" font="default" size="100%">V. Dolezel</style></author></secondary-authors></contributors><titles><title><style face="normal" font="default" size="100%">Enhancing service quality in public transport systems</style></title><secondary-title><style face="normal" font="default" size="100%">Urban transport XII: Urban transport and the environment in the 21st century</style></secondary-title></titles><dates><year><style  face="normal" font="default" size="100%">2006</style></year></dates><urls><web-urls><url><style face="normal" font="default" size="100%">http://doi.org/10.2495/ut060811</style></url></web-urls></urls><pub-location><style face="normal" font="default" size="100%">Prague, Czech Republic, July 12-14</style></pub-location><language><style face="normal" font="default" size="100%">eng</style></language></record></records></xml>