@article {4218,
	title = {SMART-QUAL: A Dashboard for Quality Measurement in Higher Education Institutions},
	journal = {International Journal of Quality \& Reliability Management},
	volume = {40},
	year = {2022},
	pages = {1518-1539},
	author = {E. Adoth and A. Akhmedova and H. Alvelos and S. Barbosa-Pereira and J. Berbegal-Mirabent and S. Cardoso and P. Domingues and F. Franceschini and D. Gil-Dom{\'e}nech and R. Machado and D. A. Maisano and F. Marimon and M. Mas-Machuca and L. Mastrogiacomo and A. I. Melo and V. Migu{\'e}is and M. J. Rosa and P. Sampaio and D. Torrents and A. R. Xambre}
}
