@article {4222,
	title = {Performance Indicators for Research and Cultural Creation Activities in Polytechnic Higher Education Institutions: A Consensus Building Approach},
	journal = {Research@UA},
	volume = {11},
	year = {2021},
	chapter = {40},
	author = {Ana I. Melo and Ricardo Biscaia and Maria Jo{\~a}o Rosa and Isabel Machado and Paula Rocha}
}
@article {4223,
	title = {Public Sector Reform and the State of Performance Management in Portugal: Is There a Gap between Performance Measurement and Its Use?},
	journal = {International Journal of Public Sector Management},
	volume = {33},
	year = {2020},
	pages = {613-627},
	author = {Ana I. Melo and Lu{\'\i}s F. Mota}
}
