@conference {2852,
	title = {The use of performance information in British and Portuguese higher education institutions: The case of two entrepreneurial universities},
	booktitle = {15th IRSPM Conference},
	year = {2011},
	address = {Dublin (Irlanda), 11-13 de abril},
	author = {Ana Isabel Melo and Cl{\'a}udia Sarrico and Z. Radnor}
}
@conference {2855,
	title = {Understanding the effect of performance management systems on the governance of universities: The case of a Portuguese university},
	booktitle = {14th IRSPM Conference},
	year = {2010},
	address = {Bern (Switzerland): 7-9 April},
	author = {Ana Isabel Melo and Cl{\'a}udia Sarrico and Z. Radnor}
}
