@article {Sarrico2010,
	title = {The influence of performance management systems on key actors in universities, The case of an English university},
	journal = {Public Management Review},
	volume = {12},
	number = {2},
	year = {2010},
	pages = {233-254},
	author = {Ana Isabel Melo and Cl{\'a}udia Sarrico and Z. Radnor}
}
