@article {Sarrico2015,
	title = {The importance and degree of implementation of the European standards and guidelines for internal quality assurance in universities: the views of Portuguese academics},
	journal = {Tertiary Education and Management},
	volume = {21},
	number = {3},
	year = {2015},
	pages = {245-261},
	author = {Maria Jo{\~a}o e Ma Rosa and Cl{\'a}udia Sarrico}
}
