@article {Manatos_2015,
	title = {The integration of quality management in higher education institutions: a systematic literature review},
	journal = {Total Quality Management {\&} Business Excellence},
	year = {2015},
	month = {jul},
	pages = {1{\textendash}17},
	publisher = {Informa {UK} Limited},
	doi = {10.1080/14783363.2015.1050180},
	url = {http://dx.doi.org/10.1080/14783363.2015.1050180},
	author = {Cl{\'a}udia Sarrico and Maria Jo{\~a}o e Ma Rosa}
}
