@inbook {3126, title = {Introduction}, booktitle = {Markets in higher education: Rhetoric or reality?}, year = {2004}, pages = {1-12}, publisher = {Kluwer}, organization = {Kluwer}, address = {Dordrecht}, author = {P. Teixeira and B. Jongbloed and Alberto Amaral and D. Dill}, editor = {P. Teixeira and B. Jongbloed and D. Dill and Alberto Amaral} }