@inbook {Santiago_2015, title = {Introduction}, booktitle = {Professionalism, managerialism and reform in higher education and the health services. The European Welfare State and the rise of the knowledge society}, year = {2015}, pages = {1{\textendash}12}, publisher = {Palgrave Macmillan}, organization = {Palgrave Macmillan}, address = {London}, doi = {10.1057/9781137487001_1}, url = {https://doi.org/10.1057\%2F9781137487001_1}, author = {Rui Santiago and Teresa Carvalho}, editor = {Teresa Carvalho and Rui Santiago} }