@conference {2862,
	title = {The role of public managers on organisational performance measurement and management. The case of higher education institutions. A comparative study of Portugal and the UK},
	booktitle = {Semin{\'a}rio do Centro de Estudos em Governa{\c c}{\~a}o e Politicas P{\'u}blicas (CEGOPP)},
	year = {2006},
	address = {Aveiro (Portugal), Universidade de Aveiro, May 12},
	author = {Ana Sofia Melo}
}
