@conference {2858,
	title = {The effect of performance management systems on the governance of universities: The case of an English university},
	booktitle = {EGPA Conference 2008},
	year = {2008},
	address = {Rotterdam (The Netherlands), September 3-6},
	author = {Ana Isabel Melo and Cl{\'a}udia Sarrico and Z. Radnor}
}
