@conference {2851,
	title = {Changes in the roles, influences and accountabilities of key actors in higher education institutions: A comparative study between Portuguese and British universities},
	booktitle = {24th CHER Conference},
	year = {2011},
	address = {Reykjavik (Isl{\^a}ndia), 23-25 de junho},
	author = {A.I. Melo and Cl{\'a}udia Sarrico and Z. Radnor}
}
