@conference {2844,
	title = {Performance management systems in higher education: A comparative study between the UK and Portugal},
	booktitle = {PMA Symposium 2013},
	year = {2013},
	address = {Loch Lomond (Esc{\'o}cia), 25-27 de junho},
	author = {Ana Isabel Melo and Cl{\'a}udia Sarrico and Z. Radnor}
}
