@inbook {Amaral2014,
	title = {The Portuguese case: New public management reforms and the European standards and guidelines},
	booktitle = {Drivers and barriers to achieving quality in higher education},
	year = {2014},
	pages = {153-166},
	publisher = {Sense Publishers},
	organization = {Sense Publishers},
	address = {Rotterdam},
	author = {Maria Jo{\~a}o e Ma Rosa and Alberto Amaral},
	editor = {H. Eggins}
}
