@inbook {Amaral2014, title = {The Portuguese case: New public management reforms and the European standards and guidelines}, booktitle = {Drivers and barriers to achieving quality in higher education}, year = {2014}, pages = {153-166}, publisher = {Sense Publishers}, organization = {Sense Publishers}, address = {Rotterdam}, author = {Maria Jo{\~a}o e Ma Rosa and Alberto Amaral}, editor = {H. Eggins} }