@article {S{\'o}nia_Cardoso11012068, title = {The EUA institutional evaluation programme and the development of an internal quality culture}, journal = {Journal of European Higher Education Area}, volume = {1/2014}, year = {2014}, pages = {1-12}, author = {D. Dias and S{\'o}nia Cardoso and Maria Jo{\~a}o e Ma Rosa and Alberto Amaral} }