@article {Sarrico201035,
	title = {Assessing quality and evaluating performance in higher education: Worlds apart or complementary views?},
	journal = {Minerva},
	volume = {48},
	number = {1},
	year = {2010},
	note = {cited By 14},
	pages = {35-54},
	doi = {10.1007/s11024-010-9142-2},
	url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-81455157281\&doi=10.1007\%2fs11024-010-9142-2\&partnerID=40\&md5=dad9ceabba15e7653d1a01a724e74b02},
	author = {Cl{\'a}udia Sarrico and V. Rocha and P. Teixeira and M.F. Cardoso}
}
