@article {Rosa2011,
	title = {Understanding the impacts of quality assessment: An exploratory use of cultural theory},
	journal = {Quality in Higher Education},
	volume = {17},
	number = {1},
	year = {2011},
	pages = {53-67},
	author = {L.G. Veiga and Maria Jo{\~a}o e Ma Rosa and Alberto Amaral}
}
