@proceedings {Tavares_2017, title = {Actors and factors behind the development of internal quality assurance systems}, year = {2017}, publisher = {IATED}, address = {Barcelona, Spain. 3-5 July}, doi = {10.21125/edulearn.2017.0559}, url = {https://doi.org/10.21125\%2Fedulearn.2017.0559}, author = {Orlanda Tavares and Cristina Sin and Pedro Videira} }