@proceedings {Tavares_2017,
	title = {Actors and factors behind the development of internal quality assurance systems},
	year = {2017},
	publisher = {IATED},
	address = {Barcelona, Spain. 3-5 July},
	doi = {10.21125/edulearn.2017.0559},
	url = {https://doi.org/10.21125\%2Fedulearn.2017.0559},
	author = {Orlanda Tavares and Cristina Sin and Pedro Videira}
}
