@inbook {3385, title = {Internal quality assurance: a political process challenging academics{\textquoteright} professionalism?}, booktitle = {Under pressure? Higher education institutions coping with multiple challenges}, year = {2019}, pages = {147-169}, publisher = {Brill Sense}, organization = {Brill Sense}, edition = {A. Veiga, P. Teixeira, A. Magalh{\~a}es and Rosa, MJ}, address = {Leiden} }