@book {3844, title = {Educational processes and social analysis}, year = {2020}, pages = {189}, publisher = {Avid Science}, organization = {Avid Science}, address = {Telangana, India}, isbn = {978-93-88170-78-9}, issn = {978-93-88170-78-9}, url = {https://avidscience.com/wp-content/uploads/2017/10/Educational-Processes-and-Social-Analysis.pdf}, author = {Sandro Serpa and Ana Isabel Santos and Carlos Miguel Ferreira and Maria Jos{\'e} S{\'a}} }