Measuring the quality of health services according to gender, age and Intermediate Management Units using SERVQUAL: Evidence from Portugal

TítuloMeasuring the quality of health services according to gender, age and Intermediate Management Units using SERVQUAL: Evidence from Portugal
Publication TypeConference Paper
Year of Publication2017
AuthorsMelo, ASofia, Santinha, G, Lima, R
Conference Name21st Annual IRSPM Conference
Conference LocationBudapeste (Hungria), 5-7 de setembro

© CIPES 2019